As we move through 2022 with the pandemic still ongoing, technologies designed to connect us will be more important than ever.
However, as many banks and technology firms enter their third calendar year serving customers remotely, they should not treat customer data with complacency. It’s time for businesses to thank customers for their loyalty by making their lives safer and simpler.
Here’s how we predict this shift will happen in 2022.
- An artificial intelligence (AI) Bill of Rights will limit irresponsible data use
In 2022, an AI Bill of Rights will most likely be proposed by the US administration after it establishes its advisory commission on AI technologies.
Legislation that limits the non-consensual scope and impact of AI on consumers is badly needed. Similar to the EU’s GDPR, a bill focused on consumer protections won’t limit innovation in companies providing AI solutions. That is, so long as they obtain consumers’ consent to use their data.
However, it will act as a shield against businesses…